Glossary
AC
See Actual Cost
Acceptance Criteria
A set of conditions that is required to be met before deliverables are accepted.
Accuracy
Within the quality management system, accuracy is an assessment of correctness.
Activity List
A documented tabulation of schedule activities that shows the activity description, activity identifier, and a sufficiently detailed scope of work description so project team members understand what work is to be performed.
Actual Cost (AC)
The realized cost incurred for the work performed on an activity during a specific time period.
Adaptive Approach
A development approach in which the requirements are subject to a high level of uncertainty and volatility and are likely to change throughout the project.
Affinity Diagram
A diagram that shows large numbers of ideas classified into groups for review and analysis.
Affinity Grouping
The process of classifying items into similar categories or collections on the basis of their likeness.
Agile
A term used to describe a mindset of values and principles as set forth in the Agile Manifesto.
Agile Coach
An individual with knowledge and experience in agile who can train, mentor, and guide organizations and teams through their transformation.
Agile Manifesto
The original and official definition of agile values and principles.
Agile Mindset
A way of thinking and behaving underpinned by the four values and twelve principles of the Agile Manifesto.
Agile Practitioner
A person embracing the agile mindset who collaborates with like-minded colleagues in cross-functional teams. Also referred to as an agilist.
Agile Principles
The twelve principles of agile project delivery as embodied in the Agile Manifesto.
Alternatives Analysis
A method used to evaluate identified options in order to select the options or approaches to use to perform the work of the project.
Ambiguity
A state of being unclear, having difficulty in identifying the cause of events, or having multiple options from which to choose.
Analogous Estimating
A method for estimating the duration or cost of an activity or a project using historical data from a similar activity or project.
Artifact
A template, document, output, or project deliverable.
Assumption
A factor in the planning process that is considered to be true, real, or certain, without proof or demonstration.
Assumption and Constraint Analysis
An assessment that ensures assumptions and constraints are integrated into the project plans and documents, and that there is consistency among them.
Assumption Log
A project document used to record all assumptions and constraints throughout the project.
Authority
The right to apply project resources, expend funds, make decisions, or give approvals.
BAC
See Budget At Completion
Backlog
An ordered list of work to be done.
Backlog Refinement
Progressive elaboration of the content in the backlog and (re)prioritization of it to identify the work that can be accomplished in an upcoming iteration.
Baseline
The approved version of a work product, used as a basis for comparison to actual results.
Basis of Estimates
Supporting documentation outlining the details used in establishing project estimates such as assumptions, constraints, level of detail, rages, and confidence levels.
Benchmarking
The comparison of actual or planned products, processes, and practices to those of comparable organizations to identify best practices, generate ideas for improvement, and provide a basis for measuring performance.
Benefits Management Plan
The documented explanation defining the processes for creating, maximizing, and sustaining the benefits provided by a project or program.
Beta distribution
A type of multipoint estimating which recognizes the uncertainty in the estimation of time, and where the most likely duration estimate is weighted by a factor of four. Also known as Program Evaluation Review Technique or PERT.
Bid Documents
All documents used to solicit information, quotations, or proposals from prospective sellers.
Bidder Conference
The meeting with prospective sellers prior to the preparation of a bid or proposal to ensure all prospective vendors have a clear and common understanding of the procurement. Also known as a contractor conference, vendor conference, or pre-bid conference.
Blocker
See Impediment.
Budget
The approved estimate for the project or any work breakdown structure (WBS) component or any schedule activity.
Budget at Completion (BAC)
The sum of all budgets established for the work to be performed.
Burndown Chart
A graphical representation of the work remaining versus the time left in a timebox.
Burnup Chart
A graphical representation of the work completed toward the release of a product.
Business Case
A value proposition for a proposed project that may include financial and nonfinancial benefits.
Business Value
The net quantifiable benefit derived from a business endeavor that may be tangible, intangible, or both.
Cause-and-Effect Diagram
A visual representation that helps trace an undesirable effect back to its root cause.
CCB
See Change Control Board
Change
A modification to any formally controlled deliverable, project management plan component, or project document.
Change Control
A process whereby modifications to documents, deliverables, or baselines associated with the project are identified, documented, approved, or rejected.
Change Control Board (CCB)
A formally chartered group responsible for reviewing, evaluating, approving, delaying, or rejecting changes to the project, and for recording and communicating such decisions.
Change Control Plan
A component of the project management plan that establishes the change control board, documents the extent of its authority, and describes how the change control system will be implemented.
Change Control System
A set of procedures that describes how modifications to the project deliverables and documentation are managed and controlled.
Change Log
A comprehensive list of changes submitted during the project and their current status.
Change Management
A comprehensive, cyclic, and structured approach for transitioning individuals, groups, and organizations from a current state to a future state with intended business benefits.
Change Request
A formal proposal to modify a document, deliverable, or baseline.
Charter
See Project Charter and Team Charter.
Check Sheet
A tally sheet that can be used when gathering data.
Closing Process Group
The process(es) performed to formally complete or close a project, phase, or contract.
Communications Management Plan
A component of the project, program, or portfolio management plan that describes how, when, and by whom information about the project will be administered and disseminated.
Complexity
A characteristic of a program or project or its environment that is difficult to manage due to human behavior, system behavior, and ambiguity.
Conformance
The degree to which the results meet the set quality requirements.
Constraint
A limiting factor that affects the execution of a project, program, portfolio, or process.
Contingency
An event or occurrence that could affect the execution of the project, which may be accounted for with a reserve.
Contingency Reserve
Time or money allocated in the schedule or cost baseline for known risks with active response strategies.
Continuous Delivery
The practice of delivering feature increments immediately to customers, often through the use of small batches of work and automation technology.
Continuous Integration
A practice in which each team member’s work products are frequently integrated and validated with one another.
Contract
A mutually binding agreement that obligates the seller to provide the specified product, service, or result and obligates the buyer to pay for it.
Control
The process of comparing actual performance with planned performance, analyzing variances, assessing trends to effect process improvements, evaluating possible alternatives, and recommending appropriate corrective action as needed.
Control Chart
A graphic display of process data over time and against established control limits, which has a centerline that assists in detecting a trend of plotted values toward either control limit.
COQ
See Cost Of Quality
Cost Baseline
The approved version of the time-phased project budget, excluding any management reserves, which can be changed only through formal change control procedures and is used as a basis for comparison to actual results.
Cost Management Plan
A component of a project or program management plan that describes how costs will be planned, structured, and controlled.
Cost of Quality (COQ)
All costs incurred over the life of the product by investment in preventing nonconformance to requirements, appraisal of the product or service for conformance to requirements, and failure to meet requirements.
Cost Performance Index (CPI)
A measure of the cost efficiency of budgeted resources expressed as the ratio of earned value to actual cost.
Cost Plus Award Fee Contract (CPAF)
A category of contract that involves payments to the seller for all legitimate actual costs incurred for completed work, plus an award fee representing seller profit.
Cost Plus Fixed Fee Contract (CPFF)
Cost Plus Fixed Fee Contract (CPFF). A type of cost-reimbursable contract where the buyer reimburses the seller for the seller’s allowable costs (allowable costs are defined by the contract) plus a fixed amount of profit (fee).
Cost Plus Incentive Fee Contract (CPIF)
A type of cost-reimbursable contract where the buyer reimburses the seller for the seller’s allowable costs (allowable costs are defined by the contract), and the seller earns its profit if it meets defined performance criteria.
Cost Variance (CV)
The amount of budget deficit or surplus at a given point in time, expressed as the difference between the earned value and the actual cost.
Cost-Benefit Analysis
A financial analysis method used to determine the benefits provided by a project against its costs.
Cost-Reimbursable Contract
A type of contract involving payment to the seller for the seller’s actual costs, plus a fee typically representing the seller’s profit.
CPAF
See Cost Plus Award Fee
CPFF
See Cost Plus Fixed Fee
CPI
See Cost Performance Index
CPIF
See Cost Plus Incentive Fee
CPM
See Critical Path Method
Crashing
A method used to shorten the schedule duration for the least incremental cost by adding resources.
Criteria
Standards, rules, or tests on which a judgment or decision can be based or by which a product, service, result, or process can be evaluated.
Critical Path
The sequence of activities that represents the longest path through a project, which determines the shortest possible duration.
Critical Path Method (CPM)
A method used to estimate the minimum project duration and determine the amount of schedule flexibility on the logical network paths within the schedule model.
Cross-Functional Team
A team that includes practitioners with all the skills necessary to deliver valuable product increments.
CV
See Cost Variance
Daily Scrum
A brief, daily collaboration meeting in which the team reviews progress from the previous day, declares intentions for the current day, and highlights any obstacles encountered or anticipated. Also known as daily standup.
Daily Standup
A brief, daily collaboration meeting in which the team reviews progress from the previous day, declares intentions for the current day, and highlights any obstacles encountered or anticipated.
Dashboard
A set of charts and graphs showing progress or performance against important measures of the project.
Data Gathering and Analysis Methods
Methods used to collect, assess, and evaluate data and information to gain a deeper understanding of a situation.
Decomposition
A method used for dividing and subdividing the project scope and project deliverables into smaller, more manageable parts.
Definition of Done (DoD)
A checklist of all the criteria required to be met so that a deliverable can be considered ready for customer use.
Definition of Ready (DoR)
A checklist for a user-centric requirement that has all the information the team needs to be able to begin working on it.
Deliverable
Any unique and verifiable product, result, or capability to perform a service that is required to be produced to complete a process, phase, or project.
Demonstration
See Iteration Review
Development Approach
A method used to create and evolve the product, service, or result during the project life cycle, such as a predictive, adaptive, or hybrid method.
Discretionary Dependency
A relationship that is based on best practices or project preferences.
DoD
See Definition Of Done
Duration
The total number of work periods required to complete an activity or work breakdown structure component, expressed in hours, days, or weeks. Contrast with effort.
EAC
See Estimate At Completion
Earned Value (EV)
The measure of work performed expressed in terms of the budget authorized for that work.
Earned Value Analysis (EVA)
An analysis method that uses a set of measures associated with scope, schedule, and cost to determine the cost and schedule performance of a project. Also known as Earned Value Management (EVM).
EEF
See Enterprise Environmental Factors
Effort
The number of labor units required to complete a schedule activity or work breakdown structure component, often expressed in hours, days, or weeks. Contrast with duration.
Elicitation
The activity of drawing out information from stakeholders and other sources.
Emotional Intelligence
The ability to identify, assess, and manage the personal emotions of oneself and other people, as well as the collective emotions of groups of people.
EMV
See Expected Monetary Value
Enterprise Environmental Factors (EEF)
Conditions, not under the immediate control of the team, that influence, constrain, or direct the project, program, or portfolio.
Epic
A large, related body of work intended to hierarchically organize a set of requirements and deliver specific business outcomes.
Estimate
A quantitative assessment of the likely amount or outcome of a variable, such as project costs, resources, effort, or durations.
Estimate at Completion (EAC)
The expected total cost of completing all work expressed as the sum of the actual cost to date and the estimate to complete.
Estimate to Complete (ETC)
The expected cost to finish all the remaining project work.
Estimating Methods
Methods used to develop an approximation of work, time, or cost on a project.
ETC
See Estimate To Complete
EV
See Earned Value
EVA
See Earned Value Analysis
Executing Process Group
Those processes performed to complete the work defined in the project management plan to satisfy the project requirements.
Explicit Knowledge
Knowledge that can be codified using symbols such as words, numbers, and pictures.
External Dependency
A relationship between project activities and non-project activities.
Fast Tracking
A schedule compression method in which activities or phases normally done in sequence are performed in parallel for at least a portion of their duration.
Feature
A set of related requirements or functionalities that provides value to an organization.
FFP
See Firm Fixed Price
Firm Fixed Price Contract (FFP)
A type of fixed-price contract where the buyer pays the seller a set amount (as defined by the contract), regardless of the seller’s costs.
Fixed Duration
A type of activity where the length of time required to complete the activity remains constant regardless of the number of people or resources assigned to the activity.
Fixed Price Incentive Fee Contract (FPIF)
A type of contract where the buyer pays the seller a set amount (as defined by the contract), and the seller can earn an additional amount if the seller meets defined performance criteria.
Fixed Price with Economic Price Adjustment Contract (FPEPA)
A fixed-price contract, but with a special provision allowing for predefined final adjustments to the contract price due to changed conditions, such as inflation changes, or cost increases (or decreases) for specific commodities.
Flowchart
The depiction in a diagram format of the inputs, process actions, and outputs of one or more processes within a system.
Forecast
An estimate or prediction of conditions and events in the project’s future based on information and knowledge available at the time of the forecast.
FPEPA
See Fixed Price With Economic Price Adjustment
FPIF
See Fixed Price Incentive Fee
Functional Requirement
A specific behavior that a product or service should perform.
Functional Specification
A specific function that a system or application is required to perform. Typically represented in a functional specifications document.
Gantt Chart
A bar chart of schedule information where activities are listed on the vertical axis, dates are shown on the horizontal axis, and activity durations are shown as horizontal bars placed according to start and finish dates.
Governance
The framework for directing and enabling an organization through its established policies, practices, and other relevant documentation.
Grade
A category or rank used to distinguish items that have the same functional use but do not share the same requirements for quality.
Hierarchy Chart
A chart that begins with high-level information that is progressively decomposed into lower levels of detail.
Histogram
A bar chart that shows the graphical representation of numerical data.
Hybrid Approach
A combination of two or more agile and non-agile elements, having a non-agile end result.
IDIQ
See Indefinite Delivery Indefinite Quantity
Impact Mapping
A strategic planning method that serves as a visual roadmap for the organization during product development.
Impediment
An obstacle that prevents the team from achieving its objectives. Also known as a blocker.
Increment
A functional, tested, and accepted deliverable that is a subset of the overall project outcome.
Incremental Approach
An adaptive development approach in which the deliverable is produced successively, adding functionality until the deliverable contains the necessary and sufficient capability to be considered complete.
Incremental Life Cycle
An approach that provides finished deliverables that the customer may be able to use immediately.
Indefinite Delivery Indefinite Quantity (IDIQ)
A contract that provides for an indefinite quantity of goods or services, with a stated lower and upper limit, within a fixed time period.
Information Radiator
A visible, physical display that provides information to the rest of the organization, enabling timely knowledge sharing.
Initiating Process Group
Those processes performed to define a new project or a new phase of an existing project by obtaining authorization to start the project or phase.
Internal Dependency
A relationship between two or more project activities.
Interpersonal Skills
Skills used to establish and maintain relationships with other people.
Issue
A current condition or situation that may have an impact on the project objectives.
Issue Log
A project document where information about issues is recorded and monitored.
Iteration
A timeboxed cycle of development on a product or deliverable in which all of the work that is needed to deliver value is performed.
Iteration Plan
A detailed plan for the current iteration. Also known as Sprint Plan.
Iteration Planning
A meeting to clarify the details of the backlog items, acceptance criteria, and work effort required to meet an upcoming iteration commitment. Also known as Sprint Planning.
Iteration Review
A meeting held at the end of an iteration to demonstrate the work that was accomplished during the iteration.
Iterative Approach
A development approach that focuses on an initial, simplified implementation then progressively elaborates adding to the feature set until the final deliverable is complete.
Iterative Life Cycle
An approach that allows feedback for unfinished work to improve and modify that work.
Kanban Board
A visualization tool that shows work in progress to help identify bottlenecks and overcommitments, thereby allowing the team to optimize the workflow.
Kanban Method
An agile method inspired by the original Kanban inventory control system and used specifically for knowledge work.
Kickoff Meeting
A gathering of team members and other key stakeholders at the start of the executing phase of a project to formally set expectations, gain a common understanding, and commence work.
Knowledge
A mixture of experience, values and beliefs, contextual information, intuition, and insight that people use to make sense of new experiences and information.
Lag
The amount of time whereby a successor activity will be delayed with respect to a predecessor activity.
Lead
The amount of time whereby a successor activity can be advanced with respect to a predecessor activity.
Lead Time
The time between a customer request and the actual delivery.
Lead Time Chart
A diagram showing the trend over time of the average lead time of the items completed in work.
Lessons Learned
The knowledge gained during a project, which shows how project events were addressed or should be addressed in the future, for the purpose of improving future performance.
Lessons Learned Register
A project document used to record knowledge gained during a project, phase, or iteration so that it can be used to improve future performance for the team and the organization.
Life Cycle
See project life cycle.
Life Cycle
The process through which a product is imagined, created, and put into use.
Life Cycle Assessment (LCA)
A tool used to evaluate the total environmental impact of a product, process, or system.
Log
A document used to record and describe or denote selected items identified during execution of a process or activity. Usually used with a modifier, such as issue, change, or assumption.
Make-or-Buy Analysis
The process of gathering and organizing data about product requirements and analyzing them against available alternatives including the purchase or internal manufacture of the product.
Management Reserve
An amount of the project budget or project schedule held for management control purposes that is reserved for unforeseen work that is within the project scope.
Mandatory Dependency
A relationship that is contractually required or inherent in the nature of the work.
Methodology
A system of practices, techniques, procedures, and rules used by those who work in a discipline.
Metric
A description of a project or product attribute and how to measure it.
Milestone
A significant point or event in a project, program, or portfolio.
Milestone Schedule
A type of schedule that presents milestones with planned dates.
Minimum Viable Product (MVP)
A concept used to define the scope of the first release of a solution to customers by identifying the fewest number of features or requirements that would deliver value.
Mobbing
A technique in which multiple team members focus simultaneously and coordinate their contributions on a particular work item.
Modeling
Creating simplified representations of systems, solutions, or deliverables, such as prototypes, diagrams, or storyboards.
Monitor
Collect project performance data, produce performance measures, and report and disseminate performance information.
Monitoring and Controlling Process Group
Those processes required to track, review, and regulate the progress and performance of the project; identify any areas in which changes to the plan are required; and initiate corresponding changes.
Monte Carlo Simulation
A method of identifying the potential impacts of risk and uncertainty using multiple iterations of a computer model to develop a probability distribution of a range of outcomes that could result from a decision or course of action.
Multipoint Estimating
A method used to estimate cost or duration by applying an average or weighted average of optimistic, pessimistic, and most likely estimates when there is uncertainty with the individual activity estimates.
MVP
See Minimum Viable Product
Network Path
A sequence of activities connected by logical relationships in a project schedule network diagram.
Objective
Something toward which work is to be directed, a strategic position to be attained, a purpose to be achieved, a result to be obtained, a product to be produced, or a service to be performed.
OPA
See Organizational Process Assets
Opportunity
A risk that would have a positive effect on one or more project objectives.
Organizational Process Assets (OPA)
Plans, processes, policies, procedures, and knowledge bases that are specific to and used by the performing organization.
Pair Work
A technique of pairing two team members to work simultaneously on the same work item.
Parametric Estimating
An estimating method in which an algorithm is used to calculate cost or duration based on historical data and project parameters.
Parkinson's Law
Parkinson’s Law states that “Work expands so as to fill the time available for its completion”.
Personas
An archetype user representing a set of similar end users described with their goals, motivations, and representative personal characteristics.
PERT
See Program Evaluation Review Technique
Phase Gate
A review at the end of a phase in which a decision is made to continue to the next phase, to continue with modification, or to end a project or program.
Plan
A proposed means of accomplishing something.
Plan-Do-Check-Act (PDCA)
An iterative management method used in organizations to facilitate the control and continual improvement of processes and products.
Planned Value (PV)
The authorized budget assigned to scheduled work.
Planning Process Group
Those processes required to establish the scope of the project, refine the objectives, and define the course of action required to attain the objectives that the project was undertaken to achieve.
PMBOK
See Project Management Body of Knowledge
PMO
See Project Management Office
Portfolio
Projects, programs, subsidiary portfolios, and operations managed as a group to achieve strategic objectives.
Portfolio Management
The centralized management of one or more portfolios to achieve strategic objectives.
Precision
Within the quality management system, precision is an assessment of exactness.
Predictive Approach
A development approach in which the project scope, time, and cost are determined in the early phases of the life cycle.
Predictive Life Cycle
A more traditional approach, with the bulk of planning occurring up-front, then executing in a single pass; a sequential process.
Probability and Impact Matrix
A grid for mapping the probability of occurrence of each risk and its impact on project objectives if that risk occurs.
Procurement Management Plan
A component of the project or program management plan that describes how a project team will acquire goods and services from outside of the performing organization.
Product
An artifact that is produced, is quantifiable, and can be either an end item in itself or a component item.
Product Backlog
An ordered list of user-centric requirements that a team maintains for a product.
Product Demonstration
See Iteration Review
Product Life Cycle
A series of phases that represent the evolution of a product, from concept through delivery, growth, maturity, and to retirement.
Product Management
The integration of people, data, processes, and business systems to create, maintain, and evolve a product or service throughout its life cycle.
Product Owner
A person responsible for maximizing the value of the product and accountable for the end product.
Product Scope
The features and functions that characterize a product, service, or result.
Program
Related projects, subsidiary programs, and program activities that are managed in a coordinated manner to obtain benefits not available from managing them individually.
Program Evaluation Review Technique
A type of three-point estimating which recognizes the uncertainty in the estimation of time, and where the most likely duration estimate is weighted by a factor of four. Also known as Beta Distribution.
Program Management
The application of knowledge, skills, and principles to a program to achieve the program objectives and obtain benefits and control not available by managing program components individually.
Progressive Elaboration
The iterative process of increasing the level of detail in a project management plan as greater amounts of information and more accurate estimates become available.
Project
A temporary endeavor undertaken to create a unique product, service, or result.
Project Brief
A high-level overview of the goals, deliverables, and processes for the project.
Project Calendar
A calendar that identifies working days and shifts that are available for scheduled activities.
Project Charter
A document issued by the project initiator or sponsor that formally authorizes the existence of a project and provides the project manager with the authority to apply organizational resources to project activities.
Project Governance
The framework, functions, and processes that guide project management activities in order to create a unique product, service, or result to meet organizational, strategic, and operational goals.
Project Life Cycle
The series of phases that a project passes through from its start to its completion.
Project Management
The application of knowledge, skills, tools, and techniques to project activities to meet the project requirements.
Project Management Body of Knowledge (PMBOK)
A term that describes the knowledge within the profession of project management.
Project Management Office (PMO)
A management structure that standardizes the project-related governance processes and facilitates the sharing of resources, methodologies, tools, and techniques.
Project Management Plan
The document that describes how the project will be executed, monitored and controlled, and closed.
Project Management Process Group
A logical grouping of project management inputs, tools and techniques, and outputs. The Project Management Process Groups include Initiating processes, Planning processes, Executing processes, Monitoring and Controlling processes, and Closing processes.
Project Management Team
The members of the project team who are directly involved in project management activities.
Project Manager
The person assigned by the performing organization to lead the team that is responsible for achieving the project objectives. See also project lead.
Project Phase
A collection of logically related project activities that culminates in the completion of one or more deliverables.
Project Schedule
An output of a schedule model that presents linked activities with planned dates, durations, milestones, and resources.
Project Schedule Network Diagram
A graphical representation of the logical relationships among the project schedule activities.
Project Scope
The work performed to deliver a product, service, or result with the specified features and functions.
Project Scope Statement
The description of the project scope, major deliverables, and exclusions.
Project Team
A set of individuals performing the work of the project to achieve its objectives.
Project Vision Statement
A concise, high-level description of the project that states the purpose and inspires the team to contribute to the project.
Prototype
A working model used to obtain early feedback on the expected product before actually building it.
PV
See Planned Value
Quality
The degree to which a set of inherent characteristics fulfills requirements.
Quality Management Plan
A component of the project or program management plan that describes how applicable policies, procedures, and guidelines will be implemented to achieve the quality objectives.
Quality Metrics
A description of a project or product attribute and how to measure it.
Quality Report
A project document that includes quality management issues, recommendations for corrective actions, and a summary of findings from quality control activities and may include recommendations for process, project, and product improvements.
RACI
Responsible, Accountable, Consulted, Informed. See RACI Chart.
RACI Chart
A type of Responsibility Assignment Matrix (RAM) that describes individuals' roles and responsibilities for project activities and deliverables. Also known as a RACI Matrix.
RAM
See Responsibility Assignment Matrix
RBS
See Risk Breakdown Structure
Register
A written record of regular entries for evolving aspects of a project, such as risks, stakeholders, or defects.
Regression Analysis
An analytical method where a series of input variables are examined in relation to their corresponding output results in order to develop a mathematical or statistical relationship.
Regulations
Requirements imposed by a governmental body. These requirements can establish product, process, or service characteristics, including applicable administrative provisions that have government-mandated compliance.
Relative Estimating
A method for creating estimates that are derived from performing a comparison against a similar body of work, taking effort, complexity, and uncertainty into consideration.
Release
One or more components of one or more products, which are intended to be put into production at the same time.
Release Plan
The plan that sets expectations for the dates, features, and/or outcomes expected to be delivered over the course of multiple iterations.
Release Planning
The process of identifying a high-level plan for releasing or transitioning a product, deliverable, or increment of value.
Requirement
A condition or capability that is necessary to be present in a product, service, or result to satisfy a business need.
Requirements Documentation
A record of product requirements and other product information, along with whatever is recorded to manage it.
Requirements Management Plan
A component of the project or program management plan that describes how requirements will be analyzed, documented, and managed.
Requirements Traceability Matrix
A grid that links product requirements from their origin to the deliverables that satisfy them.
Reserve
A provision in the project management plan to mitigate cost and/or schedule risk, often used with a modifier (e.g., management reserve, contingency reserve) to provide further detail on what types of risk are meant to be mitigated.
Reserve Analysis
A method used to evaluate the amount of risk on the project and the amount of schedule and budget reserve to determine whether the reserve is sufficient for the remaining risk.
Resource Breakdown Structure
A hierarchical representation of resources by category and type.
Resource Management Plan
A component of the project management plan that describes how project resources are acquired, allocated, monitored, and controlled.
Responsibility Assignment Matrix (RAM)
A grid that shows the project resources assigned to each work package.
Result
An output from performing project management processes and activities. See also deliverable.
Retrospective
A regularly occurring workshop in which participants explore their work and results in order to improve both process and product.
Rework
Action taken to bring a defective or nonconforming component into compliance with requirements or specifications.
Risk
An uncertain event or condition that, if it occurs, has a positive or negative effect on one or more project objectives.
Risk Acceptance
A risk response strategy whereby the project team decides to acknowledge the risk and not take any action unless the risk occurs.
Risk Appetite
The degree of uncertainty an organization or individual is willing to accept in anticipation of a reward.
Risk Avoidance
A risk response strategy whereby the project team acts to eliminate the threat or protect the project from its impact.
Risk Breakdown Structure (RBS)
A hierarchical representation of potential sources of risks.
Risk Enhancement
A risk response strategy whereby the project team acts to increase the probability of occurrence or impact of an opportunity.
Risk Escalation
A risk response strategy whereby the team acknowledges that a risk is outside of its sphere of influence and shifts the ownership of the risk to a higher level of the organization where it is more effectively managed.
Risk Exploiting
A risk response strategy whereby the project team acts to ensure that an opportunity occurs.
Risk Exposure
An aggregate measure of the potential impact of all risks at any given point in time in a project, program, or portfolio.
Risk Management Plan
A component of the project, program, or portfolio management plan that describes how risk management activities will be structured and performed.
Risk Mitigation
A risk response strategy whereby the project team acts to decrease the probability of occurrence or impact of a threat.
Risk Register
A repository in which outputs of risk management processes are recorded.
Risk Report
A project document that summarizes information on individual project risks and the level of overall project risk.
Risk Sharing
A risk response strategy whereby the project team allocates ownership of an opportunity to a third party who is best able to capture the benefit of that opportunity.
Risk Threshold
The measure of acceptable variation around an objective that reflects the risk appetite of the organization and stakeholders. See also risk appetite.
Risk Transference
A risk response strategy whereby the project team shifts the impact of a threat to a third party, together with ownership of the response.
Roadmap
A high-level time line that depicts such things as milestones, significant events, reviews, and decision points.
Rolling Wave Planning
An iterative planning method in which the work to be accomplished in the near term is planned in detail, while the work in the future is planned at a higher level.
Root Cause Analysis
An analytical method used to determine the basic underlying reason that causes a variance or a defect or a risk.
S-Curve
A graph that displays cumulative costs over a specified period of time.
Sandbagging
Sandbagging is the practice of deliberately understating or underestimating how long a task will take to complete.
Scatter Diagram
A graph that shows the relationship between two variables.
Schedule Baseline
The approved version of a schedule model that can be changed using formal change control procedures and is used as the basis for comparison to actual results.
Schedule Compression
A method used to shorten the schedule duration without reducing the project scope.
Schedule Forecasts
Estimates or predictions of conditions and events in the project’s future based on information and knowledge available at the time the schedule is calculated.
Schedule Management Plan
A component of the project or program management plan that establishes the criteria and the activities for developing, monitoring, and controlling the schedule.
Schedule Model
A representation of the plan for executing the project’s activities including durations, dependencies, and other planning information, used to produce a project schedule along with other scheduling artifacts.
Schedule Performance Index (SPI)
A measure of schedule efficiency expressed as the ratio of earned value to planned value.
Schedule Variance (SV)
A measure of schedule performance expressed as the difference between the earned value and the planned value.
Scope
The sum of the products, services, and results to be provided as a project. See also project scope and product scope.
Scope Baseline
The approved version of a scope statement, work breakdown structure (WBS), and its associated WBS dictionary that can be changed using formal change control procedures and is used as the basis for comparison to actual results.
Scope Creep
The uncontrolled expansion to product or project scope without adjustments to time, cost, and resources.
Scope Management Plan
A component of the project or program management plan that describes how the scope will be defined, developed, monitored, controlled, and validated.
Scrum
An agile framework for developing and sustaining complex products, with specific roles, events, and artifacts.
Scrum Board
An information radiator that is utilized to manage the product and sprint backlogs and show the flow of work and its bottlenecks.
Scrum Master
The coach of the development team and process owner in the Scrum framework. Removes obstacles, facilitates productive events and defends the team from disruptions.
Scrum Team
Describes the combination of development team, scrum master, and product owner used in Scrum.
Scrumban
A management framework that emerges when teams employ Scrum as the chosen way of working and use the Kanban Method as a lens through which to view, understand, and continuously improve how they work.
Self-Organizing Team
A cross-functional team in which people fluidly assume leadership as needed to achieve the team’s objectives.
Sensitivity Analysis
An analysis method to determine which individual project risks or other sources of uncertainty have the most potential impact on project outcomes by correlating variations in project outcomes with variations in elements of a quantitative risk analysis model.
Servant Leadership
The practice of leading through service to the team, by focusing on understanding and addressing the needs and development of team members in order to enable the highest possible team performance.
Simulation
An analytical method that models the combined effect of uncertainties to evaluate their potential impact on objectives.
Single-Point Estimating
An estimating method that involves using data to calculate a single value which reflects a best guess estimate.
Social Contract
See Team Charter.
SOW
See Statement Of Work.
Specification
A precise statement of the needs to be satisfied and the essential characteristics that are required.
SPI
See Schedule Performance Index
Spike
A short time interval within a project, usually of fixed length, during which a team conducts research or prototypes an aspect of a solution to prove its viability.
Sponsor
A person or group who provides resources and support for the project, program, or portfolio and is accountable for enabling success.
Sprint
A short time interval within a project during which a usable and potentially releasable increment of the product is created. See also iteration.
Sprint Backlog
A list of work items identified by the Scrum team to be completed during the Scrum sprint.
Sprint Planning
A collaborative event in Scrum in which the Scrum team plans the work for the current sprint.
Sprint Review
See Iteration Review.
Stakeholder
An individual, group, or organization that may affect, be affected by, or perceive itself to be affected by a decision, activity, or outcome of a project, program, or portfolio.
Stakeholder Analysis
A method of systematically gathering and analyzing quantitative and qualitative information to determine whose interests should be taken into account throughout the project.
Stakeholder Engagement Assessment Matrix
A matrix that compares current and desired stakeholder engagement levels.
Stakeholder Engagement Plan
A component of the project management plan that identifies the strategies and actions required to promote productive involvement of stakeholders in project or program decision making and execution.
Stakeholder Register
A project document that includes information about project stakeholders including an assessment and classification of project stakeholders.
Statement of Work (SOW)
A narrative description of products, services, or results to be delivered by the project.
Status Meeting
A regularly scheduled meeting to exchange and analyze information about the current progress of the project and its performance.
Status Report
A report on the current status of the project.
Steering Committee
An advisory body of senior stakeholders who provide direction and support for the project team and make decisions outside the project team’s authority.
Story Point
A unit used to estimate the relative level of effort needed to implement a user story.
Strategic Plan
A high-level document that explains an organization’s vision and mission plus the approach that will be adopted to achieve this mission and vision, including the specific goals and objectives to be achieved during the period covered by the document.
Student Syndrome
A phenomenon where people delay doing things until right before a deadline.
SV
See Schedule Variance
Swarming
A technique in which multiple team members focus collectively on resolving a specific impediment.
SWOT
Strengths, Weaknesses, Opportunities, And Threats
SWOT Analysis
Analysis of strengths, weaknesses, opportunities, and threats of an organization, project, or option.
T&M
See Time And Materials Contract
Tacit Knowledge
Personal knowledge that can be difficult to articulate and share such as beliefs, experience, and insights.
Tailoring
The deliberate adaptation of approach, governance, and processes to make them more suitable for the given environment and the work at hand.
Task Board
A visual representation of the progress of the planned work that allows everyone to see the status of the tasks.
Team Charter
A document that records the team values, agreements, and operating guidelines, as well as establishes clear expectations regarding acceptable behavior by project team members. Also known as a Social Contract.
Technical Debt
The deferred cost of work not done at an earlier point in the product life cycle.
Test Plan
A document describing deliverables that will be tested, tests that will be conducted, and the processes that will be used in testing.
Threat
A risk that would have a negative effect on one or more project objectives.
Three-Point Estimating
A type of Multipoint Estimating that uses three distinct estimates (optimistic, pessimistic, and most likely) to develop more realistic and reliable estimates, accounting for uncertainty and variability.
Threshold
A predetermined value of a measurable project variable that represents a limit that requires action to be taken if it is reached.
Time and Materials Contract (T&M)
A type of contract that is a hybrid contractual arrangement containing aspects of both cost-reimbursable and fixed-price contracts.
Timebox
A short, fixed period of time in which work is to be completed.
Tolerance
The quantified description of acceptable variation for a quality requirement.
Trend Analysis
An analytical method that uses mathematical models to forecast future outcomes based on historical results.
Triangular distribution
A type of three-point estimating that considers estimation uncertainty and risk.
User Story
A brief description of an outcome for a specific user, which is a promise for a conversation to clarify details.
User Story Mapping
A visual practice for organizing work into a useful model to help understand the sets of high- value features to be created over time, identify omissions in the backlog, and effectively plan releases that deliver value to users.
VAC
See Variance At Completion
Validation
The assurance that a product, service, or result meets the needs of the customer and other identified stakeholders. See also verification.
Value
The worth, importance, or usefulness of something.
Value Proposition
The value of a product or service that an organization communicates to its customers.
Variance
A quantifiable deviation, departure, or divergence away from a known baseline or expected value.
Variance Analysis
A method for determining the cause and degree of difference between the baseline and actual performance.
Variance at Completion (VAC)
A projection of the amount of budget deficit or surplus, expressed as the difference between the budget at completion and the estimate at completion.
Velocity
A measure of a team’s productivity rate at which the deliverables are produced, validated, and accepted within a predefined interval.
Velocity Chart
A chart that tracks the rate at which the deliverables are produced, validated, and accepted within a predefined interval.
Verification
The evaluation of whether or not a product, service, or result complies with a regulation, requirement, specification, or imposed condition. See also validation.
Virtual Team
A group of people with a shared goal who work in different locations and who engage with each other primarily through phone and other electronic communications.
Vision Statement
A summarized, high-level description about the expectations for a product such as target market, users, major benefits, and what differentiates the product from others in the market.
WBS
See Work Breakdown Structure
WBS Dictionary
A document that provides detailed deliverable, activity, and scheduling information about each component in the work breakdown structure.
What-If-Scenario Analysis
The process of evaluating scenarios in order to predict their effect on project objectives.
Wideband Delphi
An estimating method in which subject matter experts go through multiple rounds of producing estimates individually, with a team discussion after each round, until a consensus is achieved.
Work Breakdown Structure (WBS)
A hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish the project objectives and create the required deliverables.
Work Package
The work defined at the lowest level of the work breakdown structure for which cost and duration are estimated and managed.